BUNKER CALL & CARGO OPERATIONS

EFFICIENT COORDINATION FOR FUELING AND CARGO MOVEMENTS

Timely and well-managed bunkering and cargo operations are essential to maintaining vessel schedules and operational efficiency. At Austen Maritime Services, we provide end-to-end support for bunker calls and cargo handling, ensuring smooth coordination between stakeholders, regulatory bodies, and service providers. 

Our experienced team works closely with terminal operators, bunker suppliers, and surveyors to deliver fast, compliant, and cost-effective solutions tailored to each vessel's requirements. 

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BUNKER CALL COORDINATION

We manage all aspects of bunkering, from securing authority approvals to coordinating vessel arrival and anchorage logistics. Our team liaises with suppliers and surveyors to ensure timely fuel delivery, accurate sampling, and resolution of any discrepancies. 

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CARGO OPERATIONS

We oversee cargo handling procedures, including liaison with terminal operators, completion of pre-berthing documentation, and coordination of mooring arrangements. Our team ensures that pilotage and tug services are in place and compliant with terminal protocols. 

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DOCUMENTATION & COMPLIANCE

We handle the submission of essential documents such as Notice of Readiness (NOR), Statement of Facts (SOF), and Mandatory Ship Reports (MSR). Daily updates are provided to ship owners to maintain transparency and operational oversight. 

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FINANCIAL MANAGEMENT

We manage Estimated Port Disbursement Account (EPDA) payments and ensure all financial aspects of bunker and cargo operations are handled efficiently and in line with client expectations. 

WHY CHOOSE AUSTEN? 
  • Care: We ensure safe, compliant fuelling and cargo operations with minimal disruption 
  • Innovation: Our proactive coordination and reporting systems streamline complex port procedures 
  • Performance: We deliver fast, reliable bunker and cargo support that keeps your vessel on schedule