SHIP AGENCY

ENSURING SEAMLESS VESSEL SUPPORT 

Austen Maritime Services delivers trusted Ship Agency support across Asia Pacific, representing ship owners, charterers, and marine operators with professionalism and precision. From port call coordination to husbandry services, our team ensures every vessel movement is smooth, compliant, and cost-effective. 

With decades of experience and deep regional insight, we manage the complexities of port operations so you can focus on performance. Whether supporting tankers, drillships, FPSOs, LNG carriers or offshore platforms, we tailor our services to meet the unique demands of each vessel and voyage.

 

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PORT CALL COORDINATION

We plan and manage vessel arrivals, departures, and port stays—ensuring compliance with local regulations and operational efficiency. 

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CREW & HUSBANDRY SERVICES

From sign-on/off procedures to medical checkups and transfers, we support crew welfare and logistics with care and speed.

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CUSTOMS & PROCUREMENT

We handle customs clearance, tax exemptions, and delivery of ship spares and supplies—streamlining procurement and port logistics. 

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MARINE BOOKED SERVICES

We arrange class surveys, technical support, waste removal, and marine consultancy ensuring vessels remain compliant and operational. 

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BILLING TRANSPARENCY   

We provide detailed Agency Service Reports and Estimated Port Disbursement Accounts (EPDA), giving clients full visibility of costs and services. 

WHY CHOOSE AUSTEN?
  • Care: We treat every vessel and crew with the attention they deserve 
  • Innovation: Our tailored packages and reporting systems simplify complex port operations 
  • Performance: We deliver reliable, responsive agency services that keep your vessels moving