Bunker Call and Cargo Operations

Our dedicated team is committed to taking care of all your bunkering needs with swift turnaround times, ensuring seamless operations.

Our experienced personnel will assist you in liaising with integral communications, ensuring effective coordination between relevant stakeholders for smooth vessel-to-anchor transit. We obtain necessary authority approvals and coordinate your vessel's timely arrival with representatives to streamline the bunkering process.

Bunker Suppliers and Surveyors:

  • Arranging 24/7 attendance and launch services for efficient bunkering operations
  • Coordinate laboratory tests from samples according to owners' requirements
  • Facilitate and manage any bunker discrepancies or disputes between stakeholders

Cargo Operations:

  • Liaising with terminal operators before and during your vessel's cargo arrival
  • Completing Pre-Berthing Questionnaires and facilitating smooth communication
  • Arranging mooring and manages Estimated Port Disbursement Account fee payments, ensuring all financial aspects are handled efficiently
  • Setting up pilotage and berthing tugs in compliance with terminal operations' requirements
  • Handling the submission of important documents such as Notice of Readiness (NOR), Statement of Fact (SOF), Mandatory Ship Report (MSR) as well as daily reports to ship owners

At Austen Maritime Services, we pride ourselves on delivering comprehensive bunkering and cargo operation solutions. Trust our expertise and experience to ensure smooth operations and successful outcomes.